
Wednesday, 19 August 2009
Painful reminder of creating good stuff!

Friday, 31 July 2009
Feeding the soul

This first fifteen minutes of the programme will be promoted as a programme to corporate clients. It helps to dissolve stiffness and tension from the body and increases a sense of well being and connection. These, I believe are pre-requisite for a good working life - having suffered from the aches and pains associated with sitting on a PC all day.
Tuesday, 5 May 2009
On the phone

I am quite often in the middle of putting orders together for my online shop, or working on html documents for a web site, and it takes a few moments for me to rearrange my brain, in order to be able to listen to another person. Good manners cost nothing and yet reap great rewards, not least of all harmonious relationships.
I am appalled that the callers are part of a 'training system' that does not teach them the basic rudiments of a sales call, which is that we must treat the customers' time as precious. To be honest, during my five years in internal sales and fifteen years in the field, no one actually taught me this. I was trained to sell, not to be polite and respectful of the customers time.
I listened and observed and worked out what was important to people, and I waited patiently until they were ready to move to the next step. In all my years as sales, there was only one company that allowed me total autonomy. All the other companies said that I spent too much time with my accounts, and didn't do enough calls. Number crunching! That isn't the way to success. Building relationships is what does it.
The company that allowed me free rein had six accounts when I started, and within six months I had seventy buoyant accounts, in a difficult market which was architectural hardware.
In all of the companies I worked for, I gained accounts that no other sales people had managed to secure in the past. Why? I don't think I was superb 'salesman' but I simply worked on understanding people. I once asked one of my top customers why he chose to give me his business, and he told me it was because I was different. He said I didn't act like a sales representative, and I treated him like a human being. He gave me a massive amount of business, and point blank refused to deal with any other sales person when I left the company.
At the end of the day, customers are human beings. Just like you they have bad days and good days. They have personal problems, money worries, fears of losing their jobs or their businesses. How much do you really think they want to listen to you banging on about the next super product that is going to change their lives? Not much.
But listen to them, ask them questions, respect and honour who they are and the loyalty you receive will be second to none.
So next time you go to make that call, just think about this and approach your prospective customer as someone that really wants the equivilant of a phone hug, rather than a phone bashing!
Take care
Jan
Tel: 0800 634 3320
http://www.thepeoplewhisperers.co.uk/
Wednesday, 29 April 2009
Busy or not?

I spent many years being busy, but in truth I got little done - not really. I felt stressed and confused as I tried to convince myself that the busier I was, the more likely I was to succeed. Then I realised that this isn't actually the case, and that I wanted a life where I can choose to be busy, or choose to lie in the garden watching the birds - if that's what I wanted.
It wasn't easy to change, and there are still some days I catch myself being too busy. But now, on a day to day basis I mostly choose what to do. The first two days of this week I was flat out, so this morning I decided to go for my five mile run. It was tough, as it usually is, compounded by my legs aching from a 35 mile fast bike ride at the weekend. But I came home, had breakfast and shower and a cuppa and then decided yeah OK, maybe I can do some work now.
My creativity was enhanced. I was able to make quick decisions on a current project and I handed over some work that I was finding time consuming and fiddly. The fact is that when we are too busy, we don't have a lot of room for creativity. Those creative moments can be the difference between a life fulfilled or a life overshadowed by stress.
Which would you choose?
Take care
Jan
Tel: 0800 634 3320
http://www.thepeoplewhisperers.co.uk/
Monday, 20 April 2009
Is it me? Oh god I am talking politics!

Sadly, I couldn't find a picture of a flying pig, so had to make do with a tiny pocket sized pig in which to put your savings! Savings? Ha!
Now I am not one for discussing politics, and I am most definitely not one for negative expression, but just lately I have begun to wonder about the sanity of our government.
I agree with the principle that businesses, newly streamlined and more customer focused, may well do better than they did before - maybe. But, really come on guys, we can't just bounce out of a crippling recession like a big black Labrador wagging a wet tail! The very idea is madness.
We crawl out of the big black hole of a recession by hooking a tired finger onto a raggedy bit of chewed up blanket tied to a precarious rock. We bite our worn out old teeth into new projects and refuse to let go, or give up no matter what. We stand unclothed, with nothing but a large medieval sword at our side and challenge 'the world' to just try and knock us down.
Yes, I for one am thinking in a more enterprising way. I have restructured and am retraining in other areas to work towards a recession proof business of the future, but that is naff all to do with GB's input, in fact it is possibly in spite of it.
We have to become enterprising, ingenious and look for opportunities. But when they do, it doesn't mean the recession is over. It just means we are tough enough to deal with it in our own way.
It makes my blood boil when idiots running the government tell us, the people in the 'eye of the storm' so to speak, what is happening out here! Are these drongos encased in some sort of bullet proof purple floaty bubble and only watch loony toons on TV?
So, is it me, or does anyone else running a small business out there feel the same?
Grrh
Jan
Saturday, 18 April 2009
New life on a Saturday morning

But all was not well. The calf was stuck mid section. The heifer was walking around in small circles and had given up pushing {This was 10am and I learned later that she had been struggling since 5:30am}
Telling the dogs to wait, I hopped over the fence and walked over. The calf looked dead. Talking quietly to mum, I told her that I had come to help, I pulled the birth sac off the calf, and cleared the mucus from his nose. His eyes blinked. Hooray, he was alive. I grabbed his wet slippery legs and tried pulling. Nothing. He wasn't going to budge. I had two dog leads in my pocket, so I tied one to his legs and pulled. Nothing. I wrapped it round my waist and pulled. Nothing.
I pulled and pulled but he didn't shift. I removed the rope and wondered about going for help. No. I decided to have one more go. Tying the rope back round his legs, I pulled again. This time I was sure he had moved a little. I pulled again. Plop! Out he came. I cleared his nose again and his mum turned and started licking away the afterbirth. I moved back and watched to see that they were both ok.
What an incredible moment. I felt so grateful.
Ten minutes later I spotted Roger - the farm labourer - in the tractor, driving into the yard. I went and told him what had happened. He said that the heifer was a 'right nasty old bitch', but I was surprised at this as she had been relaxed and calm with me, even when I didn't go away once the baby was born. I believe that when we don't have a history about others our approach is unbiased and so we often get a better response.
I walked back to watch them both, amused to see baby struggling to get to his feet. Falling, time after time as mum increased her vigorous licking, he eventually managed to get up onto all fours. Mum tried to steer him to the teats. He licked on her hairy black chest. You could feel mum's frustration as he tried to suckle in so many different places. But eventually he got it.
A little wet calf on a cold windy morning, hands and coat covered in blood and mucus, but happy as a sand boy! Does it get any better than this?
Thursday, 16 April 2009
Beliefs versus inspiration

Some of you that subscribe to my newsletters, know that I often tell stories about how my physical challenges appear to have a dramatic effect on my mental & emotional state. And, I think that my current state of mind has everything to do with my running programme.
I started running in January - for fun. As My fitness improved, I somehow found myself entering races. Having only ever run 3 miles during training, I entered a 10k race and did OK, running the whole way round and I wasn't last. Now, I wanted to stretch myself, and at the weekend admitted to my fiance that I am now considering entering a Marathon in 2010. Oh my god! Did I ever think I would ever have that thought! I thought marathon runners were either bonkers or extraordinary people. I know now that they are just like you and me.
A few weeks ago I developed a hatred for my computer. I spend far too long tapping away on here every day. That week I just couldn't do it. I run an online equestrian products business, and simply completed my orders and then spent the rest of the time appearing to do nothing. It's not as if I haven't done 'nothing' before, but this time I savoured it, I enjoyed every moment and there wasn't a shadow of guilt. It was truly wonderful.
That down time is so important, and I know that it is something that many people would never consider. During that period of reflection, I spent time sitting on my garden wall, watching the lambs and calves with their mums in the fields. The six premature lambs at the back of my house were getting stronger.
They had now formed a 'gang' as lambs inevitably do, and were charging up and down the field. They jumped over the small ditch, leaping in the air, kicking sideways, turning and doing it again. When they were tired they slumped down behind the wall, or collapsed next to mum. I thought to myself that animals are great teachers to show us how we could live, if we were not tied to tradition, money and societal pressures. I turned my thoughts to how I lived my life.
It was at that point that I decided to {try to} give up my beliefs. I stand by my values of honesty, integrity and truth but wanted to explore a life without beliefs. Instead, I decided to allow inspiration to guide me and just see where that went.
It's early days, but I can tell you that my life is moving in a different way. I am calmer, happier and enjoying the flow of seeing what comes next. I don't have an eye on the future anymore, I just enjoy 'right now'. Inspiration has led me to make contact with new people, seemingly out of the blue, and embrace new experiences {good or bad} with passion, playfulness and joy.
Just give it a try. Notice when your beliefs are driving you or limiting you. Once you become aware, then just take a deep breath and allow inspiration to guide you next. It might feel weird at first, but within a short time you will wonder why you never tried it before.
Take care
Jan
Tel: 0800 634 3320
http://www.thepeoplewhisperers.co.uk/
Friday, 13 March 2009
Stop making excuses

This person had become afraid of life. By admission she said she felt caged in, trapped and unable to move. But, whatever suggestions anyone made, she could find an excuse for not doing it.
We can all find excuses, and utterly persuade ourselves that our excuses ARE 100% valid.
But what excuse are you going to come up with for wasting your life? That is not another persons judgement as to whether you are wasting your life, but rather your own. What are you not doing that you really want to do, but aren't for fear of consequences, fear of change or an inability to take action?
No one is going to come and do it for you after all. If you decide to squander your hours wishing things were different, but doing nothing, don't expect any sympathy from those around you.
A friend told me a story about when his dad was in hospital dying. Just before he went down to surgery {from which he never recovered} his father grabbed his hand, and implored him, 'son, I have wasted every single minute of my life. I haven't done one good thing, but worse I haven't done all the things I wanted to do, and it's too late now. Don't waste your life like I have.'
You think you may have 70 plus years on this earth and you become complacent - do it tomorrow, or the next day or never! Do it now. Pick up the reins of your life and play an active part in your destiny. When you are old, crippled, insane and in a wheelchair, you will have bucketloads of memories to play with.
Do it now - whatever it is that you want to do - no excuses!
Jan
Tel: 0800 634 3320
http://www.womenssuccesscoach.co.uk/
http://www.thepeoplewhisperers.co.uk/
Thursday, 12 March 2009
Going with the flow

Wednesday, 11 March 2009
Stepping up

Friday, 27 February 2009
It can be another way

With those thoughts rattling around in our heads, for sure we may suffer a lot longer than we need to. But the only way to escape our hell is to head for heaven. We must believe 100% that we have the power to change our own experiences.
At first it's hard, nothing seems to change. Indeed, it may become worse for a while. That's a test. What are you made of? Are you going to give up just because it gets a bit tough?
Imagine if you came back from the supermarket with someone elses shopping. Inside the bag were sweet, fattening processed ready meals, crisps, chocolate, cakes and all the stuff to clog up your heart. This is not what you want. You are a healthy eater, your bag contained fruit and veg, salads and lots of other fresh foods and healthy snacks. What do you do? Do you accept this rubbish bag of food, or do you take it back to the supermarket and change it for what you want?
It's that easy, once you get your head around the concept. But our brains seek to make things more complicated, thus making it harder to change. And we are supposed to be one of the most intelligent lifeform. I am sure ants would get it a whole lot quicker than we do.
If you are finding it tough to change your mindset, I can recommend 'The Attraction Factor' by Joe Vitale. I am reading it for the third time as I am trying to create change in my life right now. Join me in this process of change, and let me know how you get along.
Jan
Tel: 0800 634 3320
www.thepeoplewhisperers.co.uk
www.womenssuccesscoach.co.uk
www.helpforcancer.co.uk
Jan's Podcast
Thursday, 26 February 2009
Running with dogs

Still high from the experience and now running 3.5 miles on my runs, instead of 2, I am preparing for the next event at the end of March.
What sport motivates and inspires you in this way?
Thursday, 19 February 2009
Do you make assumptions?

The truth is I had been delighted to hear from her, and had joyfully emailed her back the same day.
What are your experiences on this? Be great to hear them.
Tuesday, 17 February 2009
Identity - what is it exactly?

Just for a moment, I want you to imagine that you have no titles at all. If you were none of those things how would you measure who you are?
If the structure of society fell apart where would that leave you? No computers, no telephones, no gadgets, no money, no jobs! Scary thought! How then, would you define yourself?
I am asking a lot of questions, but I want you to think carefully about them. Because your true identity has nothing to do with what you do in life, and it is because most people think it is that they have problems finding peace with themselves.
You have to get to the core of being good enough with the bare bones of who you are, before you can start hiding behind labels. Knowing yourself is the key to 'happiness' or, at the very least, fulfillment.
I have worked with many clients that lacked confidence. They tell me that they don't understand why they are loved, because they do not see the good in themselves. They worry about people discovering that they are a phoney!
So ask yourself right now, if you were not defined by your job or your family 'position' would you be good enough? Strip down to the core layers and there is nothing left but to be ok with who you are, because there is nothing left to prove. You live, you breath, you feel. This is what people love or like about you. It's an almost indefinable thing that simply exists for all of us.
How do you feel about this? Do you have a story to share with us?
Think on
Jan
Tel: 0800 634 3320
http://www.womenssuccesscoach.co.uk/
http://www.thepeoplewhisperers.co.uk/
PODCAST: http://womenssuccesscoach.podbean.com/
Monday, 16 February 2009
Thinking with the heart

Yesterday I had a long conversation about how you work out what you want in life. It always amazes me how many people don't have much idea of what they truly want. I have a theory, and I base it on my own experience on this subject.
What I am saying is this 'don't give up your dream'. The universe has a way of making things happen, even if right now it looks like a total impossibility. I still can't afford my farm, but I have latched on to my dream again. Because what happens next is that you start to do the things that will attract the opportunities, or people, that will take you closer to your dream. But you have to believe it with all of your heart.
I watched a programme at the weekend, about people that had received a heart transplant. They were saying that they seemed to have taken on some of the characteristics of the heart donar. It was amazing to hear their stories. One man had suddenly taken up sports - some high risk - and it turned out his donar was a stuntman. One man had become romantic and started writing poetry, and his donar was a poet. They didn't know these facts until they met the donar families.
Do you think with your heart or your head, or a balance of the two? Do share your thoughts and experiences here with us.
Wednesday, 11 February 2009
Snow way!

The strange thing is that only a week before the snow, I had been 'complaining' [whinging] of how much work the horses were, and 'moaning' [looking for as much sympathy as I could get] that I was exhausted from the daily drudge of simply caring for their needs. Now, I would kill to be able to walk on solid ground. Last night, I found a 20' strip of grass during my walk. It was like moon walking. I felt light and without gravity. It felt almost magical, after such a long period of walking like a moron, pulling my heavy legs up like corks out of a bottle as I battled through fresh snow dressed like a Yettie. How much I will appreciate the solid earth when the snow has gone.
The dogs love it, but their daily walk has become my new fitness regime. Normally I run 3 - 4 times a week. Now I snow walk. My hips ache, my calves ache, my thighs ache - need I go on [oh dear, am I looking for sympathy again?]. It takes me 2 hours to walk a 1 hour walk, and I crawl back into the house like a lost wanderer returning from an arctic trip! and desperately seeking chocolate when there is none in the house!
One thing for sure is that I wont be moving to Norway any time soon!
Yesterday I managed to get out in the car [hooray] for the first time for over a week. It took a rusty old shovel, buckets of willpower and sheer determination, but it was good to be with people again and be out of my normal environment. It lifted my spirits and raised my motivation levels.
They say a change is as good as a rest, and this week surely confirms that for me. Doing the same - or similar - things day in a day out, and with little human interaction, can be soul destroying.
Change is necessary, sometimes even if it only serves to make us appreciate what we have. When the snow goes I might just run naked round the garden to celebrate - or maybe not, but I sure will take the time to enjoy how wonderful it is to be able to move [whilst I still can!]
What were your experiences with the snow?
Jan
Tel: 0800 634 3320
http://www.womenssuccesscoach.co.uk/
http://www.thepeoplewhisperers.co.uk/
http://www.helpforcancer.co.uk/
JAN'S PODCAST
Friday, 6 February 2009
Reality Check

It's been a strange week. We woke to heavy snow on Monday morning, and I haven't been out in the world at all. My days have consisted of looking after the horses - much more work in this weather as they need extra food and care - compiling audio on my web sites and creating podcasts, as well as my day to day writing. I am currently rewriting 'Life Coach in your pocket' so that I can build the programme into a CD package. Exciting! But hard work!
I usually work freelance for a client on a Tuesday, but couldn't go this week because of the weather . It would have been madness to try! At first he was ok about me not going, but last night he called me at 9:30pm, panicking because I hadn't been able to get there, not quite believing how bad it is in our village, which is on top of a big hill. Its a 9 mile cross country route and would be suicide for me to attempt it. I don't even think I would get the car off the slope on the drive at this point.
I realised how easy I personally had found it to had let go of what I thought I HAD to do this week, and how wonderful it was to just go with the flow of things, adapting to the circumstances.
Yesterday [Thursday] I took a day off. I had worked at the weekend and felt utterly exhausted by my absolute focus on my project. I took the dogs for a two hour walk, drank tea, ate toast and watched TV. Wow, did I feel better the next day!
It reminds me how our brains are hard wired to live within a routine, and how people can become increasingly worried or frustrated when their plans are thwarted.
Is anything that important that it can't be changed? It is fun to challenge the way that your brain works, by just refusing to go along with what it normally expects of you. The brain can be quite parental sometimes, and so how cool is it to just be a kid and play the rebellious teenager.
So, if you are snowed in and can't do what you planned to do, make a decision to enjoy what you can do, even if that is just having a cuddle with the cat. Time out is good for the body and soul, and a refreshed mind works so much better.
Take care and look to the spring!
Jan
Tel: 0800 634 3320
http://www.womenssuccesscoach.co.uk
/http://www.thepeoplewhisperers.co.uk/
http://www.helpforcancer.co.uk/
JAN'S PODCAST
Tuesday, 27 January 2009
One step at a time

I tried running a few years back but had problems with my ankle, and I wasn't very good at it. But, this time something had changed. At first I didn't recognise what that something was, as I shuffled up the road, puffing and pushing my resistant legs.
Two nights ago I managed to break my pattern of walk - run - walk and ran the whole 2 miles, which is no mean feat as it is a long 3/4 mile slog up a stiff hill out of the village. My beautiful dog Ellie running by my side, the Ipod pounding the right rhythmic beats into my brain, I began to feel as if running was becoming a moving meditation.
When you decide to step up, it is normal to encounter some resistant. The urge to stop was soooo strong. Hastily flicking on to my most motivational tracks on the ipod, I started talking to myself. Soon I was repeating a mantra.....
'step by step, one foot in front of the other - if I can do this step I can do the next step'
I kept repeating it, and soon I was flying down the hill towards home. Ellie galloped alongside me, her ears flapping in the wind. It felt good. As I zoomed into the gate, I hit my stop watch and was astonished to see I had beaten my best time by two minutes. Doesn't sound a lot, but it is.
That evening I thought about my mantra as a metaphor for business. Isn't this the thing we have to do in our businesses? No matter whether you are a sole trader or a huge corporation you can only move 'step by step' - Businesses grow from applying well considered strategies, creative thinking and by taking massive action 'One foot in front of the other'
Friday, 23 January 2009
Ending the drama

I am a great fan of 'Scrubs', which is a comedy based in a hospital, currently on E4. In one episode Doctor Cox said 'Even though we are helping these people to get well, we are just delaying the end of the story, which is death' or words to that effect. It is the one great universal truth. We are all at some point going to die. And yet we continue day by day to play the drama.
We play the emotional role, swinging from one emotional state to another; joy to depression, anger to harmony and happiness to misery. None of it makes any sense! Then we play the career drama and the success drama, where we all struggle and strive to be better than we are [right now] so we can earn more money, get a better style of life, be free and live the way we want. But none of that is real anyway, because it is only money that makes this 'game' possible. If we lived in caves and hunted large hairy animals every day, we would only need to think about getting the next meal - and that would be it.
How much more simple would that be? Did prehistoric man have problems with confidence and self esteem, or is this only the drama born out of modern society? I suspect that prehistoric man just got on with things and didn't worry about what others thought of him.
You don't have to be a part of the drama of life. It is your choice as to whether you play the 'game' or not. Most people live a pretty boring life, and the drama is a cheap option for sparking it up a bit.
But as one moves towards enlightenment, one realises that happiness really does come from within and is enhanced by the simpleness of life. I find joy in watching spring lambs and new born calves boinging around the fields. We have snowdrops in the village today. How wonderful is that? Spring is so close, you can almost smell it and the birds sound different. Wonder if they get S.A.D?
Next time you are about to lose the plot, become upset, uptight, stressed or worried just think to yourself that this drama is all inside your head. You can make a definitive choice not to experience this in the same way, and just by making that choice you will not have to play a part in it. I can tell you that it is liberating, it's fun and it prevents a whole lot of unnecessary heartache.
Jan
Tel: 0800 634 3320
http://www.womenssuccesscoach.co.uk/
http://www.thepeoplewhisperers.co.uk/
http://www.helpforcancer.co.uk/
JAN'S PODCAST
Thursday, 22 January 2009
Gaining Focus

This was something I resisted for a LONG time, and I am so not alone!
During the downtime at Christmas I decided to sit down and work out what direction I wanted to take for 2009.
2008 had been a tough year, what with losing my dad to cancer, and struggling with a sick horse for three months. I knew that I had far too many balls up in the air and that if I didn't drop some of them I was in danger of severe burn out!
I decided that I wanted to work smarter. Focusing on creating a way of generating income from the things that I was really good at, I wanted to spend less time and effort driving the momentum to create these things.
What happened surprised me!
I qualified as a Life Coach in 2004, but never quite found the fulfillment and vision of success that I imagined. Why? BecauseI had not got clear about what it was that I wanted, and also what I didn't want.
Several things came out of it: -
- I wanted to specialise in one area of expertise
- I prefer face to face coaching, rather than telephone coaching
- I love working with the horses to help people effect change
- I wanted to specialise with women in business
- I was keen to start a womens success coaching group
- I had more influence than I believed I had
- and much more
My point is, how many things are you doing that are:-
- Wasting your time
- Not fulfilling you
- Not rewarding you financially
- Not necessary
- Possible to be outsourced to someone else
- Draining the life from you!
Also, what things are you NOT doing that: -
- Could dramatically increase your income
- Transpose time for money scenarios
- Would create passion, momentum & enthusiasm
- Could increase your confidence & self esteem
- Could re-energise you
- Could change your life!
2009 could be a difficult year or it could be the best year you have ever had. It's your choice. Personally I believe that we emerge stronger from tougher times. If we can find the motivation, courage, integrity, passion and enthusiasm to keep going, then we will rise above these times with a far better model of success - and it is likley to be sustainable.
But - and this is most important - the greatest thing that I learned in 2008 is that you cannot do it on your own. We all need help.
Sign up for your free 'five golden rules to setting goals' report
Tata for now
Jan
Tel: 0800 634 3320
http://www.womenssuccesscoach.co.uk/
http://www.thepeoplewhisperers.co.uk/
http://www.helpforcancer.co.uk/
JAN'S PODCAST